Android Phone Super Tools, A Collection of Power Tools for Android Phones, Now Available in the Google Play Market

New Android App offers a collection of unique set of tools and power utilities for the call management on Android smart phones.

Android Phone Super Tools Launch Screen

Dr. Brijesh Kumar, COO, “It is indeed a great app for busy professionals and executives who will find it very useful like I do.”

Princeton, NJ (PRWEB) September 04, 2013

Rapidsoft Systems releases “Android Phone Super Tools” mobile app, a collection of powerful productivity tools and utilities for the call management for Android smart phones

Android Phone Super Tools is one of the most innovative apps that will do almost everything a user may want a smart phone call manager to do. The primary objective of the app is to provide a set of unique power utilities to busy professionals and executives to better manage their phone communication, and save them valuable time.

http://ww1.prweb.com/prfiles/2013/09/03/11083634/phone_super_tools_2..jpg

Android Phone Super Tools app has many useful features hidden under a beautiful user interface. It shows the call log with detailed breakdown and group analysis of all incoming and outbound calls. A user can easily export call logs for forwarding to others. Another utility monitors Internet usage for the cellular network data. The app also includes tools for automatically regulating the ringtone/ alert volume levels based on the ambient noise around the user. There are many additional features to manage incoming calls and text messages. A user can accept, reject or auto answer calls from the selected contacts. The app also adds abilities to announce caller IDs or read out incoming text messages. There are tools to deal with most call management situations.

Commenting on the release, Dr. Brijesh Kumar, COO, Rapidsoft Systems Inc. said, “We are very pleased to announce this application to the millions of Android smart phone users worldwide. It took our technical team sometime to develop due to many technical challenges that we faced during implementation, but we are very pleased with the final outcome. It is indeed a great app for busy professionals and executives who will find it very useful.”

The app is currently available on Google market. It will soon be available in the Amazon Android market place as well. The app can be downloaded at the links below:

http://goo.gl/YDyznM

About RapidSoft Systems, Inc.

Rapidsoft Systems Inc. (http://www.rapidsoftsystems.com) is a leading Outsourced & Offshore Software Product Development company providing a wide variety of software development and other IT related services to its client around the world. It partners with technology companies and software-enabled businesses to help them bring quality software products, mobile and web applications to market through dedicated or on-demand offshore engineering teams. It has a subsidiary, Mobisoft Technologies (http://www.mobisofttechnologies.com) dedicated to mobile applications development located in Noida, India.

Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Dubai (UAE), and Noida (India).

Rapidsoft Systems Collaborates With A Major Advertisement Company In Developing an Innovative Real Time Data Analytic Platform

Rapidsoft Systems team develops an innovative software platform for a major New York based advertising company. The platform lets user quickly identify developing trends.

Rapidsoft Systems, a major software development and outsourced IT services company, recently achieved a major milestone by delivering a unique custom data analytic platform to its client. The team collaborated with the client’s internal engineering team based in New York in designing a unique analytic platform for analyzing large data in real time.

Commenting on this development, Dr. Brijesh Kumar, COO, Rapidsoft Systems said, “Our ability to take customer’s preliminary ideas and translate them into real useful products is far ahead of any other IT outsourcing company. We are not just a software development company, but a company that believes in creating real intellectual value for our customers. Our aim is to help our customers succeed. This experience brings them back to us.”

The software developed by Rapidsoft Systems’ team lets company analyze thousands of consumer interactions between consumers and the advertisements placed at different locations all over the country. The system analyzes the transactions using various parameters such as location, type of mobile phones, browser types used, product types viewed etc. This gives a better picture to the advertisers as they can easily see how a consumer is interacting with a particular advertisement.

Mobile Analytics is a potent tool in the hands of a skilled marketer. Mobile Analytics Platforms differ in terms of capabilities. According to Brijesh Kumar, Ph.D. , COO of Rapidsoft Systems, ideal analytics solutions will encompass the following:

  • Real-time data collection
  • Identify effective promotional activities
  • Understand customer preferences with respect to specific features on the site.
  • Measure app usage
  • Maximum collection of data

For years, companies have pushed page views as a primary measure of success. Page view counts are popular because they are easy to report, but ultimately cannot tell you how engaged your visitors are. Analytic software developed by us lets company measure what customers do in their app by reporting actions, not page views.

A good analytic tool provides a simple way to answer complex questions. Working with data often means writing SQL queries and plotting that data in various formats. This is great for engineers but hard or impossible for everyone else to understand. Rapidsoft’s software simplifies data queries by visualizing the questions that an advertiser wants to ask. With the dashboard designed by its team, analyzing data and looking significant trends is as easy as writing an email or watching a well written presentation.

Businesses are faced with two conundrums which seem difficult to crack – predicting customer behavior and assessing the impact of promotional activities. These are the two variables that could make a big difference in the way companies conduct their online business. How do people go about this imposing task?

The solutions are Mobile Analytics and Web Analytics. Since measuring a mobile site with the same techniques as those employed in web analytics, won’t work properly due to the specific features of the mobile device and platforms. With the advent of smart phones and tablets, business intelligence has expanded to mobile devices. This is where Rapidsoft Systems’ past knowledge in developing mobile application proved critical.

Rapidsoft Systems Ties Up with a Major VoIP Operator for Mobile SIP Dialers

A major US VoIP operator selects Rapidsoft Systems’ Mobile SIP Dialers to launch a new VoIP service.
Rapidsoft Systems, a leading developer of Mobile VoIP and other advanced technology solutions, announced that it has teamed up with a major US based VoIP operator. The VoIP operator will be using Rapidsoft Systems’ rDialers to launch its VoIP Services. The dialers will be rebranded to promote the operator’s low cost domestic and international call services.

“Rapidsoft Systems’s SIP dialers have emerged a perfect choice for many new VoIP providers.” explained Brijesh Kumar, Ph.D. COO of Rapidsoft Systems. “Our rDialer SIP softphones have many key features such as echo cancellation, choice of multiple codecs and attractive design that our consumers like. We are confident that our dialers are just what our customers are looking for in consumer softphone applications,” Dr. Kumar added.

 

For many VoIP users, configuring SIP settings on the phone can be a very difficult process. Therefore, rDialers are preconfigured for each operator to make it user friendly. A user can simply download the dialer software from the app market and then use it without the need to make any configuration changes. The dialer software is able to show a user’s credit balance and other accounting information during the call.

Rapidsoft dialers have a nicely laid out user interface and clear indication of server registration, but with ¬advanced features such as multiple SIP accounts or call recording support. The Android dialer even support¬¬¬s a call recording feature.

The company offers several white labeled VoIP products for the VoIP operators and subscribers. Rapidsoft Systems is a pioneer in developing VoIP solutions such as SIP dialers, Call Back dialers and Call through Dialers. It has been involved in the development of SIP Solutions for over 10 years. With continuous development and commitment to VoIP technologies, it strengthens its position in this important segment.

Most operators will like to use SIP based VoIP dialers, if possible. However, an alternative way of making cheap international calls, if internet connection is not available, is to dial through access numbers (DISA). The mobile client automatically connects to the predefined access number and passes the user’s PIN and then the destination number. The mobile client chooses this method when the internet connection to the server is unavailable.

The callback service is initiated by the mobile client by sending an http request to the server. In response, the server dials the user’s phone number and once the connection is established, it dials the destination number. Both the destination and the source number are sent over to the server. This service is very useful when there is no access number in the current location of the user, for example when he/she is abroad and the fees for internet connection are expensive. Users can easily choose their preferred connection type.

The company has recently made consumer versions of these products in the mobile app market places. Rapidsoft Systems offers white labeled rDialer for VOIP operators. The rDialers are integrated with their network and the VoIP systems for balance updates, credit updates, etc. More information is available at http://www.rapidsofttelecom.com.

Zeus MobiTix A Mobile Ticketing System By Rapidsoft Systems

Rapidsoft Systems, Inc. Launches Zeus MobiTix Online Mobile Ticketing Plaform for Box-Office and Event Management.

Rapidsoft Systems, a leading developer of Mobile VoIP and other advanced technology solutions, announced that it has launched Zeus MobiTix a online ticketing system in the US. The system has been available outside the United States for the Several years.

ZeusMobiTix[TM] is a Mobile Ticketing System for box office and event ticket management. It allows events to be added, venues to be defined with seat allocation and venue layouts.

The system supports multiple layouts of the tickets that can be customized for each event or box office. The tickets can be printed at the box office or by the users by making online payment using credit card or other modes of payment.

ZeusMobiTix[TM] ticketing platform is fully integrated with mobile applications. The tickets can be delivered via mobile and also purchased using mobile devices. Different budgeting option allows users to choose the options needed by them.

It supports both smart phones and non-smart phones for ticket delivery. Integration of mobile ticketing functionality is optional, you are not required to use it.

The solution is intended for the distribution and administration of tickets to diverse industries such as Cinemas, Theatres, Concerts, Sports, Celebrations, Transport, Buses, Rails etc.

Tickets can be delivered to mobile phones and purchased from mobile phones (smart phones).

Zeus Mobitix software is a complete point-of-sale system that enables your staff to sell tickets to your events, monitor sales activity, and produce detailed reports. And because it’s a web-based system (we’re in the cloud, we’re software-as-a-service), it doesn’t require complex network configuration or onsite servers. It allows you an unlimited number of users and computers.

Set it up on as many computers as you’d like (including remote outlets such as kiosks), each will be connected to share information and process orders. Attach any of our optional accessories to further complete your kiosk.

Rapidsoft Systems Releases a Cloud Player for Blackberry

Rapidsoft Systems Inc., a leading product and software development company announces the availability of Cloud Player on Blackberry App World. This application converts Blackberry into a powerful music enabled device that lets users enjoy their personal music libraries on the go. The Cloud Player application based on a cloud service, which means that the user can carry as much music as he wants without any restrictions on device memory. It is currently available on Blackberry, with an Android version planned for an August/ September release. The Cloud Player app can be downloaded from Blackberry App World or by visiting the following URL : http://appworld.blackberry.com/webstore/content/reviews/50242?lang=en

The Blackberry smart phone is known for its secure mailing features with millions of users using it to check their emails and for other business needs. While Blackberry excels in delivering email wherever a user is, delivering music wasn’t its known trait. That was until now. The Cloud Player changes that and enables users to “place shift” their music. In other words, even if a user had all the music that he wanted to listen to on his home computer , it wasn’t available to him on his mobile device without the tiresome process of frequently copying songs to his phone. The Cloud Player uses patent pending technology to deliver songs to the user on his or her mobile devices. Some of the best reasons to get a Cloud Player from CloudPlayer.me are:

  • It’s totally free
  • Your music is available on any mobile or internet enabled device
  • Unlimited storage space
  • Patent Pending Technology provides the fastest upload speeds of any cloud music service
  • Share and browse your friends’ music collections!

Mr. Adam Raymond, CEO of Cloud Player LLC. (www.CloudPlayer.me), was the main force in conceptualizing the application. Commenting on the background of the application, he said, ” It used to be frustrating and inconvenient to listen to your music from different devices. Aside from having to carry something extra around, if you forgot your MP3 player at home you had no way to play your music. Cloud Player removes that frustration. The Cloud Player app is new and has a lot of exciting new features under development. We plan to continue working with Rapidsoft Systems to bring you the best cloud music experience available”

Commenting on the launch of the Cloud Player for Blackberry, Dr. Brijesh Kumar, Ph.D., COO, Rapidsoft Systems Said, “Though we have been working on Mobile applications for many years, I am particularly impressed with the Cloud Player application. It is an elegant and simple to use media player that every one can use in the daily life. We want to listen to music that we have at home since it reflects our tastes. There are no comparable applications that provide the flexibility of unlimited storage to store all your music and be able to play it anywhere. It is a must have application for true music lovers.”

Rapidsoft Systems is a corporate level approved developer for iPhone applications with Apple, and is member of Blackberry Development Alliance with Research in Motion (RIM). Rapidsoft Systems, Inc works closely with NSTL for CDMA Brew Application in arranging True Brew Testing (TBT) certifications. Rapidsoft Systems, Inc has proven experience and skills in whole Brew application development and distribution cycle.

 Blackberry Music Player  Blackberry Music Player
 Blackberry Music Player  Blackberry Music Player

Blackberry Music Player Screenshots

Making your Family secure by just an Mobile App.

To know where is your family members. Rapid protect is best useful mobile application to Track your family members and locate them on map. The mobile application will let you know about your family member is living at safe place. The application allows parents to know where family members are located with real-time GPS, what safety resources are around them using local safety data, and when anyone is safe or needs help through an emergency alert system. The application is currently available on iPhone with Android, Blackberry, Brew and J2ME applications to be released shortly.

Many families rely on Rapid Protect application to help them stay connected to their children or elderly family members wherever they go. Moreover, there are many features available in this application which helps parents to get a better sense of their children’s whereabouts when they’re away. The application is designed as a safety centre helping to provide even more ways for parents to get information on keeping their families safe. Users, in the US, can search the areas surrounding specific addresses such as their homes or children’s schools and view sex offender’s residing in the neighborhood. They can get details such as photograph, descriptions and conviction details and give alerts to their family members through emergency call, sms or email.

Check out award winning mobile applications for Personal and Corporate use. Whether you are an individual or a business, we have an application to meet your needs of security, safety and collaboration to achieve higher productivity. Rapid Protect, Rapid Tracker and Safe Drive Apps are designed for the protection of family and securely sharing information. Business applications are designed for workforce management, safety, security and productivity enhancements.

The key features of the applications are:

* Track your family members and locate them on map
* To let you know about your family member is living at safe place
* Find Sex Offender in your nearby area with various searching options
* Send alert with sex offender person details through email to any phonebook contact’s address at their nearby area
* Weather forecast details on a click for your current location
* Send Safety Alerts to your added family members
* Send Emergency Alerts on a click to your emergency contact

Now available with latest new features:

What’s New in Version 2.1

-Secure chat: Application user can communicate to any Gtalk user with secured chat option.
-CheckIn with Image: Application user can now able to checkIn location with image.
-Share checkin on Facebook, SMS and Email to your family and friends.
-My Vault- Your photo bucket to upload your photos and easy access of pictures at any point of time.
– Share your uploaded pictures to family member and friends through Facebook and Email.
– Geo Point mobile support is now available with this latest version; Application user will be notified when his/her family member has reached safely to the destination [set Geo Point].

On the lookout for Family Safety? Check with Rapid Protect at www.rapidprotect.net.
iPhone app link: http://itunes.apple.com/us/app/rapidprotect/id469362789?mt=8
Android app link: https://play.google.com/store/apps/details?id=com.rapidsoft.rapidprotect

Web Design Questions That Help Design a Good Site

Rapidsoft Systems has great expertise in the Web development. We have been developing web applications for nearly 20 years now. However, to help new customers here is helpful questions that will help plan better web presence for them. Here is our advise to all web designers that they need to follow at Rapidsoft Systems.

Every time you take on a new client it’s always helpful to try to get all the necessary information you need up front. This will ensure your website design and development process goes as smoothly as possible. While it may seem cumbersome at first, you will more than make it up by preventing time lost going back-and-forth trying to get information.

You always want to get a general understanding of the scope of the project. This will help you layout your project milestones and create a more accurate time line. Always give yourself more time than you think you will need because almost always you will encounter some slippage.

Initial Client Questions

These initial questions are intended to provide the high level project overview and create a general scope of the pro

  1. New Client Signed August 2, 2010
  2. Domain Name:
  3. Creating New Site or Redesign?
  4. Platform:
  5. Database:
  6. E-Commerce?
  7. E-Commerce Payment Gateway Provider:
  8. Number of Pages:
  9. Timeline to Launch:
  10. Hosting Where?
  11. Hosting requirements:
  12. Email requirements:
  13. Number of products?
  14. Blog included on website?
  15. Social Networks to Integrate?
  16. Videos on site?
  17. Photo gallery or any other media on site?
  18. Music player on site?
  19. Forum or Membership capabilities?
  20. Customized Web Applications?

Website Design

  1. Do you have any design preference?
  2. What are some websites that you like the design of?
  3. Do you have any images that we can work with?
  4. What are some color schemes you like?
  5. What type of fonts do you like?
  6. Liquid/Fluid Design, 960 Grid or Other Layout?
  7. 2 column, 3 column layout?

Website Development Process

  1. Development languages used?
  2. Third party plugins or APIs?
  3. Custom animations or integrations?
  4. Any web services or applications?
  5. Any existing code in place?

Search Engine Optimization Questions

  1. Any existing content available?
  2. Budget for back link acquisition campaigns?
  3. Preferred target keyword?
  4. Current established page ranks?
  5. Current number of back links
  6. Current Traffic per 30-days
  7. Top Referrers
  8. Current Bounce Rate
  9. Have you ever been penalized or banned from any search engine?
  10. Age of domain
  11. Registered until?
  12. Is the domain on a shared IP?
  13. Do you want to utilize a CDN (Content Delivery NetworkWEb Design, Ecommerce Site, Web Commerce Developer, Best Web Design Company

Keep the List Alive

Please feel free to use the comment area below to add you questions to the list. I will update this list regularly as much as I can. Hopefully you enjoyed this resource and be sure to come back and check for more updates!

Rapid Protect – A comprehensive mobile application geared to address the safety and security needs of the families worldwide

In a rapidly changing security environment with all kinds of natural and manmade threats around us, the well being of family members is a major concern for all of us. To address this growing need of family safety, Rapidsoft Systems announces the launch of RapidProtect – a comprehensive mobile application suite geared to address the safety and security needs of the families around the world. The application is currently available on iPhone with Android, Blackberry, Brew and J2ME applications to be released shortly. Many families rely on Rapid Protect application to help them stay connected to their children or elderly family members wherever they go. Moreover, there are many features available in this application which helps parents to get a better sense of their children’s whereabouts when they’re away. The application is designed as a safety centre helping to provide even more ways for parents to get information on keeping their families safe. Users, in the US, can search the areas surrounding specific addresses such as their homes or children’s schools and view sex offender’s residing in the neighborhood. They can get details such as photograph, descriptions and conviction details and give alerts to their family members through emergency call, sms or email.

The RapidProtect platform can be accessed at http://www.rapidprotect.net. The RapidProtect iPhone application can be downloaded from http://itunes.apple.com/app/id469362789?mt=8

Rapidprotect is a very useful application for tracking family members and address many safety concerns in the daily life. The key features of the applications are:

  • Track your family members and locate them on map
  • To let you know about your family member is living at safe place
  • Find Sex Offender in your nearby area with various searching options
  • Send alert with sex offender person details through email to any phonebook contact’s address at their nearby area
  • Weather forecast details on a click for your current location
  • Send Safety Alerts to your added family members
  • Send Emergency Alerts on a click to your emergency contact
  • Many more features coming soon

RapidProtect is about providing tools to protect your family and enable other location based services. The company offers mobile applications for family members to track each other’s locations and pass necessary safety messages to one another. In addition, the company will be adding a number of patent pending unique services to the application soon. The application aims to facilitate parents in keeping track of their children’s location and ensure their safety. It lets parents in the US check the location of sex offenders in their neighborhood. It also lets parents check weather alerts and be in touch with their children. These tools are geared for a family to remain connected with one another in the case of emergency.

“Mobile phones are defining our life styles like nothing else before. A mobile phone is a very important part of our lives in this information age, and Rapidsoft Systems is happy to contribute to the safety of families using a device that they already carry with them. We truly believe that RapidProtect is a very useful application for everyday use as it removes a major worry, i.e., safety of your family members, from your mind,” said Dr. B. Kumar, COO of Rapidsoft Systems, Inc.

“We are proud of RapidProtect because it has some great features that are being made available for the first time on any smart phones. This is just the beginning as we are working on a number of enhancements that will be added in the future release of the application.” further added Dr. Kumar.

Commenting on the development, Mr. Gurbinder Mavi, VP of Sales and Marketing for Rapidsoft Systems said, “We are excited to launch RapidProtect. It took us some time to develop the application, but we are very happy with the end results and appreciation that our application has received from the users. I am confident that parents will find it a very useful application to track where their children or elderly family members are and if they are safe or not. I am confident that savvy users will like RapidProtect as it is far superior to other family safety applications available in the market. None of them have integrated weather related features. Weather alerts alone can save lives during natural disasters like Hurricane Irene. ”

 Rapid Protect - A comprehensive mobile application geared to address the safety and security needs of the families worldwideFamily safety Mobile App by Rapidsoft SystemsFamily safety Mobile App by Rapidsoft SystemsFamily safety Mobile App by Rapidsoft Systems

About Rapidsoft Systems, Inc.

Rapidsoft Systems (http://www.rapidsoftsystems.com) is an emerging global leader in software and product development services, a knowledge driven company that values transparent business practices and provides comprehensive solutions to its global clients. Rapidsoft Systems provides software development, product design, IT consulting, and outsourced software development and product testing services. It has a subsidiary, Mobisoft Technologies (http://www.mobisofttechnologies.com) dedicated to mobile applications.

Rapidsoft Systems, Inc. has its main office in Princeton, NJ, USA, a US R&D Center in Mercerville NJ, and sales, support and development offices in Palo Alto, CA, USA, Singapore, Dubai (UAE), Bombay, and Noida (India).

Rapidsoft Systems, Inc. competence lies in its ability to offer full software product lifecycle services in verticals such as Mobile, Networking, Healthcare, OSS, VoIP, Embedded, Business Intelligence, Security, Finance, Logistics, Web 2.0 Social Networking, Media & Entertainment, Gaming, Travel & Hospitality, Education & Training, Web Applications and Retail. Its technology expertise includes Java/J2EE, C/C++, Ruby on Rails, RDMS, Open Source, SaaS/On-Demand, Siebel CRM, J2ME, Google Android, Qulcomm Brew, iPhone, Palm Pre, Windows Mobile, Flashlite and Symbian platforms.

IT Outsourcing Done Right

At Rapidsoft Systems, it is our goal to deliver the best services at the Fair prices.  But that methodologies doesn’t always work because a lot of time people are just looking for cheap prices.   Something is a cheap for  a reason. You can’t get quality if you are looking just for cheap prices

You don’t have to believe us on this. Here is a nice article on   Price versus Quality that we are producing from an outsourcing site:

Price Versus Quality

“Focusing solely on price-based criteria when selecting outsourcing vendors inevitably leads to quality defined by numbers rather than the customer experience. However, when outsourcing becomes about a business partnership rather than simply a financial transaction, the foundation is mutual benefit and shared risk and reward, which creates more opportunities to drive measurable customer experience improvements.

It may not be surprising to you, if you have familiarity or intimacy with outsourcing, that price is still the number one priority when choosing an outsourcing partner. According to Ovum’s CRM Outsourcing Business Trends Survey 2011, price topped the list as the most critical criteria, according to operator decision-makers for contact centre operations. You’re probably saying to yourself, “well we know this; it goes without saying” but it is worth talking about, because the conversation around outsourcing needs to change.

Outsourcing Software Development - The Right Way to Do it.

“There have been a number of news headlines in the past few years about recognized brands moving their operations back onshore as a result of large-scale failures with offshore outsourcing,” says Jeffrey Puritt, president, Telus International. “This is an opportunity for a new dialogue. Why are companies still prioritizing price as the number one selection criteria for outsourcing providers when it’s been proven that price-based relationships often fail companies, the outsourcing provider, and most importantly, customers?”

The contradiction between price-based vendor selection and outsourcing success is definitely a challenge for our industry. But it is also an emerging opportunity to drive critical change that puts the customer front and centre in any outsourcing client and provider relationship.

According to Forrester’s The Customer Experience Index 2011, the telecoms industry has some work to do in elevating customer satisfaction scores. Across wireless, internet and TV companies in the US, customer experience measures average 64%, 56% and 54% respectively. Considering that retail, the top performing industry, scored 82% in overall customer satisfaction, telecoms companies have a lot of room to improve, even ranking below airlines.

To that end, it’s time to look at how we evaluate, select, negotiate and govern outsourcing partnerships and initiatives across our industry. Initiatives that are primarily price negotiations can be doomed to failure right from the start because they discount the customer experience.

And analyst research like Forrester’s proves that to be true. In short, outsourcing should be a business partnership, not a financial transaction. Approaching outsourcing as a business partnership dictates that key elements of the origination and evolution of the outsourcing relationship must change.

“When I began to think about the disparity between price-based relationships and outsourcing success, I suspected that there was an opportunity to disrupt the peace a bit and hold up a mirror to entrenched cultural practices in our industry,” says Puritt.

“Most decision-makers, when first contemplating outsourcing, usually ask, “How do I determine if outsourcing if right for my business?” But the reality for most organisations is that the people who are best suited to answer that question – the operational leaders – aren’t always consulted.

In many organizations, outsourcing decisions are driven purely by number crunchers – the CFOs – who may not foresee the long term client experience risks of sending critical work, such as customer facing initiatives, to an outsourcer. It can be a false economy. It can create superficial savings.

At first look, outsourcing by relying on a price-based vendor negotiation and selection presents costs savings. But based on widespread failure, it ends up costing more – in unhappy customers, jeopardized loyalty, frustrated employees and low morale.

At Rapidsoft Systems,  it is our endeavor to provide the best services, produce best quality software and hardware. If you want to get outsourcing done  right contact us at!

Outsourcing Software Development – The Right Way to Do it.

Outsourcing Software Development – The Right Way

 

We started Rapidsoft Systems three years back in 2005 to create a software service company that provides professional, and world class software development services to businesses in the US, Europe and elsewhere. After spending over 20 years in the software and product development in the US, and having used some big names in outsourcing Indian Industry, I was very dissatisfied with the poor quality software or services that some of these big companies were providing specially in the technology sector. So, that dis-satisfaction led to starting of Rapidsoft Systems. In the last three years, we have seen numerous projects related to large web 2.0, ecommerce portals, mobile applications, networking servers, language translators, embedded software and even a wireless LAN gateway/ switch development for a major multinational corporation. We believe we have done a great job on each project and also learnt a lot in the process.

Each project has its own challenges and each customer brings his or her own challenges. Some customers have well defined requirements for their software projects, and come with firm requirements and others are just trying to describe what to develop on the phone. Despite these individual differences in the customer’s level of preparedness, each customer needs a quality product at the minimal cost, and should get one.

I keep on telling our software engineers we cannot afford to not give our best to every project that we undertake – well defined requirements or flexible requirements. A software is only as good as the people who develop it. Software development is far more than just coding. Is language chosen right for the job? Are algorithms are chosen correctly? Do the engineers know how to write a test plan and test a software? All these things make a big difference in the final result.

Other day, a customer came with a code that a local contractor has developed for them for a mobile phone application. Despite spending three months, Software wasn’t functional. It wasn’t properly written to meet the mobile carrier’s requirements how an application should behave. Finally, the customer gave up on the gentleman and came to us to salvage whatever we can. The whole process delayed customer’s product introduction by six months since salvaging a badly written software, often, is lot harder than just doing the fresh development. The point that I am trying to make it choosing inexperienced individual software developer can appear to save the money, but may cost a lot more than if you had begun with a good solid team. So, here are my simple bullets for choosing software services vendors for outsourced software development.

A new beautiful Web Site designed By Rapidsoft Systems Team

  1. Know the background of management team. Do these people have the software development background and necessary educational background to develop software. In India these days, everyone from a construction company owner to a former restaurant owner has started a software company. You should definitely avoid these companies whose owners have no direct software background. Why would you trust a company whose management is not quilified in the area? So, read carefully the background of the management team. Have they worked on applications similar to yours. Don’t trust the posted bio (which is often fake) – instead demand to speak with the management team member.
  2. Can developers speak English and are available in your time to talk to you is very important. A lot of things can be done by emails, but there are times only a phone conversation is needed to clarify. How would you communicate if other side cannot speak fluent English.
  3. Project management – who manages the projects in the company and if things fail, who you can deal with to get the situation corrected. It is so important as standard for project management in the US and other western countries are very different than in developing countries. For instance in India, unless timeliness is enforced from the US, it is hard to get anyone to commit to a given time. So, insist on US based project managers.
  4. If you are signing a contract with a foreign entity with no US operation, you have no legal recourse to any thing. Legal systems in most developing countries, including India, are broken. In India, it takes 20 years to get a simple case to go through legal process, if you are lucky. So, insist on US based staff, and the company entity, and US legal jurisdiction.
  5. Many people like to see sample jobs and ask for customer references. But these are like job references. Do you think any one will give you name of a customer who is not going to give them a favourable response? Therefore, I suggest speak directly with the management team member of the company, ask good exploring questions, and you will learn a lot more about a company’s operation than just by references alone.
  6. Insist on a clear development methodology and project plan. Don’t leave things vague as in software – unless agreed well defined in advance – a feature means to different things to two people. So, be clear and insist on regular updates. Most importantly, insist on well written requirements and design documents. This alone will ensure that you know what is being developed and how this is being developed.

I hope this helps if you are looking to outsource any software development. And, if you would like to talk to us – you can visit us at http://www.rapidsoftsystems.com/. We promise to give you no obligation help whether you use us or not for your next software project.